Frequently Asked Questions (FAQs):
1. What types of wines do you offer?
We offer a wide selection of wines including red, white, rosé, sparkling, and dessert wines from various regions around the world. Our collection encompasses both well-known labels and hidden gems to suit every palate and occasion.
2. How can I place an order?
Ordering from our online wine shop is simple! Just browse through our website, select the wines you desire, add them to your cart, and proceed to checkout. You can also reach out to our customer service team for assistance with your order.
3. Is there a minimum order requirement?
There is no minimum order requirement. Whether you're looking to purchase a single bottle or stock up on a case of your favourite wine, we accommodate orders of all sizes.
4. Do you offer international shipping?
No we do not offer international shipping.
5. Can I return or exchange wines if I'm not satisfied?
We want you to be completely satisfied with your purchase. If for any reason the product is faulty, please contact our customer service team within 7 days of receiving your delivery to arrange for a return or exchange.
6. Are your wines guaranteed authentic?
Absolutely! We source our wines directly from reputable producers and distributors, ensuring authenticity and quality with every bottle.
7. Do you offer gift packaging or personalized messages?
Yes, we offer gift packaging options and the ability to include personalized messages with your orders. Get in touch with us and provide all the necessary information for your gift to our customer service team.
8. How can I contact customer support?
Our customer support team is available to assist you with any inquiries or concerns you may have. You can reach us via email at orders@vinologie.com.cy or through our contact telephone number +357 99 178134. We strive to respond to all inquiries promptly.
If you have any further questions or need assistance, don't hesitate to reach out to us. We're here to make your wine shopping experience enjoyable and hassle-free!
